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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Zharia Dunlap

September 28, 2023

5  out of  5 rating by Zharia Dunlap
"After speaking with 4 different agents Dakota was able to quickly start me an insurance policy with the cheapest quote verses other companies. He was very insightful and a great help."

Ella Vereen

September 13, 2023

5  out of  5 rating by Ella Vereen
"Jacqui was very kind and knowledgeable. Jacqui saw the urgency and worked efficiently to get me all the benefits I need for my car insurance and added features along with life insurance policy!! I am forever grateful! Satisfied customer with the Awesome service Jacqui provided!"

Ursula Horton

July 28, 2023

5  out of  5 rating by Ursula Horton
"I was misinformed by my previous home insurance carrier of the type of home insurance I needed to cover my townhome, and I needed to rectify this quickly. Jacqi Byrnes was able to help me quickly and thoroughly, so that I could get what I needed that day. I appreciated her compassion and helpfulness! Wonderful experience!"

Hannah Byrnes

June 23, 2023

5  out of  5 rating by Hannah Byrnes
"Dakota Andrews State Farm in Jamestown NC made the process of starting up my renters insurance so quick and easy. Jacqi was very quick to respond and very knowledgeable in helping with my questions. They helped me save so much compared to what I was paying before! I highly recommend them for all your insurance needs!"

Nancy Kruk

June 22, 2023

5  out of  5 rating by Nancy Kruk
"We are moving to Jamestown, NC from Illinois and the Dakota Andrews State Farm Agency came highly recommended to help us in transferring our current insurance coverage from state to state. Dakota and agency team member James were thorough, knowledgeable, and professional while always offering that courteous personal touch. We highly recommend this agency for all your insurance needs!"

Matthew Huffman

June 21, 2023

5  out of  5 rating by Matthew Huffman
"Dakota Andrew's office has been funnominal. They stayed in contact with me each year since I bought my house to see if they could offer me a better rate and this year they did. Everyone is great to work with and promt on returning calls or addressing issue."

Serhiy Polyakov

February 3, 2023

5  out of  5 rating by Serhiy Polyakov
"Excellent service. Jacqi is professional and a pleasure to work with. She always has the answers for me and is quick to respond to my emails and phone calls."

Aniya Huntley

October 24, 2022

5  out of  5 rating by Aniya Huntley
"Caitlyn Rayle was excellent, she helped me get a quote for my cars quickly and was very sweet! She also went above and beyond by emailing me letting me know she would also check back in and confirm the details with me on everything we discussed. Thank you so much!"

Robin Caudle

September 1, 2022

5  out of  5 rating by Robin Caudle
"I joined the State Farm family a short while ago. Dakota quickly issued my policy and I had insurance the same day. I HIGHLY recommend him and his team to meet any insurance needs you may have. You will not be disappointed."

Logan Self

August 29, 2022

5  out of  5 rating by Logan Self
"Caitlyn Rayle did an incredible job taking care of all my insurance needs. She was extremely knowledgeable and helped me make informed decisions about coverage options."

Jonathan Bradley

August 10, 2022

5  out of  5 rating by Jonathan Bradley
"Caitlyn Rayle took phenomenal care of me from start to finish. She was extremely friendly, knowledgeable, and patient with the questions that I had. She was able to provide me with a rate that was $80/month less than other agencies that I had received quotes from. If you’re looking for a stress free and reassuring experience in receiving insight, quotes, and a quality insurance policy…these are the folks you need to contact."

Danielle Adams

May 2, 2022

5  out of  5 rating by Danielle Adams
"I am extremely happy that I switched from my previous insurance company to Austin Andrews at State Farm. I am now paying 45% less per year on my car insurance and have better coverage. I'm also paying 65% less for insuring my rental house, it's really incredible! Plus, Austin is extremely responsive, which is very valuable to me. Last month, I called about a crack in my front windshield and he set everything up the same day for a full replacement as part of my auto policy - so it was $0 out of pocket for me. I'm so glad I switched to Austin, I just wish I would have switched years and years ago! I can't recommend him enough!"

michelle dodd

November 8, 2021

5  out of  5 rating by michelle dodd
"Austin called just me just in the nick of time. I was really in need of auto insurance when he just called me. He was so helpful, and informative. I enjoyed his excellent customer service. He was detailed in the information he provided for me. I just can’t say enough about Austin.. just THANK YOU.."

Karen Overman

October 22, 2021

5  out of  5 rating by Karen Overman
"Austin kindly reached out to me after I inquired about insurance rates. From the get go he has been fantastic, professional, knowledgeable, and the quoted rates for home/auto beat my current provider by an appreciable amount!! I am thrilled to have recently switched to State Farm and recommend this team of professionsls to anyone with any kind of insurance needs."

Ericka Hill

September 27, 2021

5  out of  5 rating by Ericka Hill
"Austin was awesome about explaining the details of my new policy. I didn’t feel overwhelmed and he added some additional coverage while keeping it within my budget."

Shannon Burcham

September 24, 2021

5  out of  5 rating by Shannon Burcham
"Kasey was very helpful in my endeavor to find the right insurance for me! He made the experience easy and I was very satisfied with the service I received. I will definitely be recommending him to all my friends and family!"

Vibin Jewelbaby

September 23, 2021

5  out of  5 rating by Vibin Jewelbaby
"Dakota is the beeeest uwu"

Antoinette Horne

September 15, 2021

5  out of  5 rating by Antoinette Horne
"My experience was very,very good I switched companies and you all had the best rates available! Thank you all for the pleasant experience!"

Tristan Brock

September 13, 2021

5  out of  5 rating by Tristan Brock
"Kasey was very helpful in getting the right policy for me. Very informative and professional!"

James Hipp

September 13, 2021

5  out of  5 rating by James Hipp
"Insurance gurus. These guys are extremely knowledgeable and help you get the best coverage for your specific situation. The service is unmatched, I will never look for new insurance again!"


September 10, 2021

5  out of  5 rating by Jason
"Great guy. Very personable. Reasonable prices. I really like the service you get. Always has a quick response to you questions and eager to help. Would definitely recommend to friends and family."

Debra Lee

September 7, 2021

5  out of  5 rating by Debra Lee
"I was very pleased with the service and the person I delt with.His name is Austin and he's such a kind and patient young man.He took the time to answer all my questions and to explain everything to me.If this young man and this company are on arating scale of 1-10 they are a 15.I will enjoy doing business here."

Connolly Walker

September 3, 2021

5  out of  5 rating by Connolly Walker
"Dakota and his team are excellent to work with! They respond quickly and are always professional and knowledgable. I highly recommend Dakota Andrews State Farm for all your car and home insurance needs!"

Mary Tesh

May 14, 2021

5  out of  5 rating by Mary Tesh
"Very helpful."

Liz A

April 29, 2021

5  out of  5 rating by Liz A
"I switched back to State Farm in October and I am happy I did. Austin has assisted us since we did the switch and he has been the most helpful agent I have ever dealt with. He’s taken his time to explain everything I didn’t understand in-depth, that now I can truly say I have a better understanding of what insurance is and what it has to offer. He has also gone into detail regarding many other plans State Farm has to offer. Extremely happy to be working with this office!"