Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jalex Fam Funny Stories and Advice

Jalex Fam Funny Stories and Advice

December 30, 2025

4  out of  5
rating by Jalex Fam Funny Stories and Advice
"Mable helped so much with me getting renters insurance and was very kind and patient with me and my mother."
Profile photo of Myah P

Myah P

December 22, 2025

5  out of  5
rating by Myah P
"Olivia was so helpful & time efficient in assisting me! She definitely got me the best possible policy. Her professionalism and kindness made me THAT much more comfortable with choosing StateFarm for my insurance needs :)"
We responded:
"Thanks for the awesome review! We're super happy Olivia could help you out quickly and made things easy and comfortable for you. Glad to have you with our agency and looking forward to working with you!"
Profile photo of Sultana Zaman

Sultana Zaman

December 19, 2025

5  out of  5
rating by Sultana Zaman
"I just transferred my policy to Dakota Andrews's agency because of a lot of issues with the other agency. I felt the difference when I talked to Natalie for the first time. She made me feel comfortable to share all my issues. She is an amazing personality with skills and professionalism. She already started taking care of my issues. Olivia she is also a nice person when she texted me back with her kind words. I feel like I chose the right agency of State Farm. Thank you Natalie for your assistance! Love to be with you guys!"
We responded:
"Thank you for sharing your experience! We're happy to hear that Natalie & Olivia have been helpful and made you feel comfortable. it means a lot that you feel good about choosing our agency. We're here for you anytime you need us and appreciate you trusting us with your policies! "
Profile photo of paul young

paul young

December 17, 2025

5  out of  5
rating by paul young
"I spoke with Maddie and she was so helpful and knowledgeable. I made a switch in my automobile policy from my existing company to State Farm. I can honestly tell you it’s because of Maddie. I would highly recommend this State Farm office for your automobile policy. When my homeowners insurance comes up for renewal, I will make a switch and bundle the policy with State Farm."
We responded:
"Thanks so much for the awesome feedback! We’re really glad Maddie could help you out and make the switch to State Farm an easy choice. When it’s time to renew your homeowners insurance, just let us know—we’d love to help you bundle everything together. "
Profile photo of Sarah Kuykendall

Sarah Kuykendall

December 3, 2025

5  out of  5
rating by Sarah Kuykendall
"Awesome experience working with this insurance."
We responded:
"Thanks for sharing your awesome experience! We really appreciate it!"
Profile photo of Janette Johnson

Janette Johnson

November 25, 2025

5  out of  5
rating by Janette Johnson
"Natalie and James are the BEST. I am glad that I switched my insurance to State Farm!"
We responded:
"Natalie and James sure are the best! Thanks for your business!"
Profile photo of shemeka carter

shemeka carter

November 20, 2025

5  out of  5
rating by shemeka carter
"Please see Olivia for all of your insurance needs. She’s top tier 🤞🏾"
We responded:
"Thanks Shemeka, we're all about top tier service! We really appreciate your business!"
Profile photo of Katlyn Branham

Katlyn Branham

November 14, 2025

5  out of  5
rating by Katlyn Branham
"great costumer service, great pricing"
We responded:
"Thank you for trusting us with your insurance needs! We're glad we were able to get you a better rate as well!"
Profile photo of Paul Bethel

Paul Bethel

November 13, 2025

5  out of  5
rating by Paul Bethel
"Olivia was full of surprises and a wonderful person to offer me a better chance at driving my car at a cheaper rate of insurance. Olivia offered me the best bang for my bucks. Friendly, full of energy and excellent in offering advice that would benefit me the most."
We responded:
"Thanks so much for the awesome review! I’m so happy to hear Olivia helped you get a better insurance deal and gave you great advice. She’s definitely full of energy and always ready to find the best options. We really appreciate your kind words and can’t wait to help you out again!"
Profile photo of Shaneese Mckoy

Shaneese Mckoy

November 10, 2025

5  out of  5
rating by Shaneese Mckoy
"5 out of 5 "Quick, efficient and affordable. I was scared to shop around and Olivia made the transition effortless! Highly recommend!""
We responded:
"Thanks for the 5 star review Shaneese! I'm glad Olivia was able to make the transition so easy for you. We appreciate your business!"
Profile photo of Weston Sapusek

Weston Sapusek

November 3, 2025

5  out of  5
rating by Weston Sapusek
"They were very helpful with the process of switching insurance"
We responded:
"Thanks for trusting us with your auto and home insurance!"
Profile photo of Latoya Barron

Latoya Barron

October 31, 2025

5  out of  5
rating by Latoya Barron
"I called for some insurance. Olivia was so nice very helpful. She answered all my questions. Her professionalism is A+."
We responded:
"We're glad to hear Olivia was helpful and was able to help answer all of your questions! Thank you for your business!"
Profile photo of Derrick Copeland

Derrick Copeland

October 22, 2025

5  out of  5
rating by Derrick Copeland
"I've been with this State Farm for a while, working with James Stepp. James has displayed elite communication paired with great knowledge and disclosing valuable information that's made my experience with Dakota Andrew's State Farm an amazing experience."
We responded:
"Thanks for the great review! I'm happy to hear that James has made your experience with our office amazing. We always strive to provide top notch service. We appreciate you trusting us with your auto and home insurance. "
Profile photo of Rick Dodd

Rick Dodd

October 9, 2025

5  out of  5
rating by Rick Dodd
"The team is always helpful and informative. I’ve had my insurance with them for years."
We responded:
"Thanks for letting us take care of your auto, home and rental insurance! We really appreciate your continued business!"
Profile photo of Aaiden Burgess

Aaiden Burgess

October 9, 2025

5  out of  5
rating by Aaiden Burgess
"Olivia I love her so much she save 100.00 on car insurance"
We responded:
"We are so glad to be able to save you $100 on your car insurance! That's an incredible savings! "
Profile photo of Aaron Wright

Aaron Wright

September 29, 2025

5  out of  5
rating by Aaron Wright
"Natalie Merante is amazing. She helped me tremendously with my home and auto claim. I was dealing with so much more at the time and she was able to guide me through everything and be there any time I had a question, or if I was having trouble with anything during the processes she was able to resolve the issue very quickly. She is exceptional at what she does and I am so thankful for her."
We responded:
"Thanks so much for sharing this! I’m glad Natalie was able to guide you through the claims process and help get everything resolved quickly. Thanks for trusting us with your auto and home insurance!"
Profile photo of Dr James Harris Jr

Dr James Harris Jr

September 25, 2025

5  out of  5
rating by Dr James Harris Jr
"Wonderful experiences with the staff and especially Natalie with her exceptional warm greeting, she deserves a high five her outstanding customer relationship, Mr Dakota as a customer Natalie deserves this recognition from me Dr. Harris for her outstanding duties for services rendered to me as a customer and policy holder. This reflects the same experiences with your staff. Thanks Dakota for your agency. Dr James Harris"
We responded:
"Dr. Harris, thank you so much for your kind words! It makes me happy to hear about your experience with Natalie. She truly goes above and beyond, and I know this will mean a lot to her. We’re grateful for your trust in us and your recognition of our team. It’s always a pleasure to serve you and we’re lucky to have you as part of our agency family!"
Profile photo of Brittni Crivaro

Brittni Crivaro

September 22, 2025

5  out of  5
rating by Brittni Crivaro
"Natalie over at Dakota Andrew's office is great! She always gets back to me quickly and provides the answers to all of my questions. Great customer service from these guys!"
We responded:
"Thanks so much for the awesome review! We're glad to hear that Natalie has been super quick and helpful with all of your questions. We appreciate the shout-out and we're always here if you need anything!"
Profile photo of Telissa Ward

Telissa Ward

September 19, 2025

5  out of  5
rating by Telissa Ward
"“I truly appreciate Olivia Andrews and the care she shows her clients. She’s patient, kind, and goes the extra mile to make sure I’m taken care of.” I feel confident in knowing she's my agent!"
We responded:
"Thank you so much for your kind words! Olivia is really awesome and I’m so glad to hear she made you feel taken care of and confident throughout the process. We’re lucky to have her on the team and I know she’ll be thrilled to hear this. Thanks again for sharing!"
Profile photo of Marlisa Lewis

Marlisa Lewis

September 17, 2025

5  out of  5
rating by Marlisa Lewis
"I am writing this review because of the outstanding service I receive from Natalie Merante! I have been a State Farm customer for many years and Natalie always goes above and beyond for anything I need every time I call. She can resolve any issue and always makes me feel like my needs are important. After a car accident, she took time to answer all of my questions very thoroughly making me feel completely at ease of the process. It is not easy to come by this kind of good assistance and it should definitely be recognized. I am very thankful to have her, Olivia & Dakota as my State Farm agents. Natalie is an amazing example of great State Farm service !"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team has consistently provided you with outstanding service and support. Natalie truly goes above and beyond to make sure your needs are met, and it’s great to know she was able to help you feel at ease after your car accident. Your kind words mean a lot to our entire team, and we’re grateful to have you as a valued State Farm customer. If you ever need anything, please don’t hesitate to reach out!"
Profile photo of Michael Sawtelle

Michael Sawtelle

August 22, 2025

5  out of  5
rating by Michael Sawtelle
"Dakota and his team are top notch. Always going above and beyond to help get my family what they need, and serving at the highest level."
We responded:
"Thanks, Michael! It really means a lot to hear this from you. I’m grateful for the chance to take care of you and your family, and you already know we’ll always be here whenever you need us. Appreciate you more than you know!"
Profile photo of Michael Keaton

Michael Keaton

August 21, 2025

5  out of  5
rating by Michael Keaton
"Great service, nice people!"
We responded:
"Thanks so much! We’re glad you had a great experience and appreciate your kind words!"
Profile photo of ashland alley

ashland alley

April 30, 2025

5  out of  5
rating by ashland alley
"Jacqi is not only personable and professional, but was beyond helpful and made the process of securing insurance easy and stress free. Thanks again!"
We responded:
"Thanks so much for the awesome review! We’re glad to hear Jacqi made the whole process easy and stress-free for you. She’s great at what she does and we’ll make sure she sees your kind words. Thanks for choosing us!"
Profile photo of Dalton Rawlinson

Dalton Rawlinson

April 23, 2025

5  out of  5
rating by Dalton Rawlinson
"Jacqi is very helpful!"
We responded:
"Thanks for the kind words! We’re glad to hear Jacqi was able to help. She is really awesome! Let us know if there’s anything else we can do to help. "
Profile photo of Jeff Huffman

Jeff Huffman

March 26, 2025

5  out of  5
rating by Jeff Huffman
"Over the past 6 months I have reached out to Jacqi Byrnes for guidance and direction on my homeowners, vehicles, and umbrella policies enrolled in State Farm. She is always very quick to respond to my questions, very thorough, offers practical guidance, and just gets things done! Bottom line - she provides outstanding service, every single time I need guidance."
We responded:
"Thanks a bunch for the awesome review! We're so glad to hear that Jacqi has been there for you with your homeowners, vehicle, and umbrella policies. It's great to know she’s quick to respond and always gets things done for you. We really appreciate your feedback and are here to help whenever you need it!"